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Course Overview
Organisational change is a constant for many, driven by a number of different forces including customers, markets and technology. Yet research shows that most change initiatives fail to get their intended outcomes and may even limit an organisation’s potential and its people. The effects of not managing change effectively can be devastating and long lasting, so it’s important that people professionals understand the issues and equip themselves with techniques to support change management initiatives.

This programme will help close the gap between theory and practice, enabling you to land transformational change with greater confidence.

Course Outline and Learning Outcome

a.Understanding Change and Transformation
• Overview of stakeholders, business activities and processes that enable transformational changes
• Discuss environment that impact change program and how the programme affect business activities and processes

b.Gather Support for Change through Conversation
• Communicate changes and deliverables to stakeholders and employees
• Types of change implementation programme and expectation of stakeholder

c.Behaviour and Leadership for Transformational Change
• Challenges when implementing transformational changes
• Supportive factors for change management

d.Driving Effective Change
• Allocation of resources effectively
• Potential pitfalls and obstacles in execution of change management procedures

e.Change Management Success Factors
• Factors that support and hinder change programmes
• Actions to smoothen change adoption and implementation
• Change performance assessment and follow-up action

f.Change Management Progress Review
• Review progress and resistance to change programme
• Equip employee with skills to manage change programme

Duration & Fee

Target Learners 

Best suited for mid to senior level HR and Learning and Development professionals involved in managing people through organisational change and transformation.

• Senior HR practitioner or business leader seeking to be successful expert initiator and facilitator of transformational change
• Aspiring HR and L&D manager with roles and responsibilities in managing and supporting changes at the workplace
• Business unit head that crossover into shaping and designing organisational change
• Consultant, owner of small and medium-sized business desiring to better manage and facilitate company-wide transformation

Course Benefits

It’s clear that change is complex and whilst there isn’t a single solution to managing it, there are evidence-based techniques that will help you in enhancing the effectiveness of change programmes. Delivering Transformational Change will help equip you in moving towards ensuring a long term sustainability of a change.

By the end of this course, you will be able to:

• Demonstrate understanding of how change and transformation impacts the business and the people
• Articulate your business case for change through effective communication
• Develop behaviours that promote influence and impact, to lead through times of transition
• Create committed alliances and mobilise teams to contribute towards the transformation journey
• Establish factors that affect successful change management
• Appraise the progress of change management

About the Trainer

DORIS DE SOUZA

Doris has more than 20 years of experience in learning and development, coaching and leadership development. Over the last 9 years, she deep dived into Change Management and has trained more than 7,000 learners locally and in Asia. Her passion is in developing and enhancing individual excellence to increase overall team performance. She was recognised for her effort in Training and Development and was awarded in June 2020, the Fellowship at the Institute of Training and Development (UK).

Doris' participants appreciate her positive attitude, warmth and genuine personality. She brings into every facilitation her energy, her capability to use group facilitation skills in bridging people across all diverse groups as well as her outstanding ability to create opportunities for participants to share their insights and experiences.